Shipping and Production Information

All of our products are made-to-order and we ship to all countries worldwide apart from Cuba, Iran, Crimea, Syria, and North Korea. We use fulfilment centres in 5 locations worldwide. They are located in Los Angeles, USA – Charlotte, USA – Riga, Latvia – Tijuana, Mexico – Barcelona, Spain & Toronto, Canada as well as our partner facilities in Brisbane, Australia – Victoria, Australia & Amakusa, Japan. So wherever your shipping address is on your orders, we will use the nearest fulfilment centre to ensure the fastest shipping possible.

The average shipping times shown above INCLUDE the production time as well for ease of understanding when to expect your order. However, the combined production and shipping times, as shown above, are based on the data of more than 95% of our orders. As such, unexpected delays can occasionally occur due to unusually high demand (in the holiday season for example) or a shipping or customs issue that is outside of our control. If your order has not arrived within 30 business days then please email us at